Activate at issuance
The activation decision happens where the card is produced, not weeks later on a phone line.
Card Prime / Instant
A KIOSK journey that covers identity, KYC, product choice, printing and PIN — and a personalisation pipeline for everything that has to be embossed.
The same API surface as the branch and the app, so the KIOSK is a front end rather than a separate system.
Identity and document capture, English or Arabic, with document types configured per institution.
≈ 55 secondsVerification hooks run live; duplicate and eligibility checks resolve before a card exists.
≈ 85 secondsA card is drawn from pre-generated stock and printed against the chosen product.
≈ 65 secondsPIN set through the HSM; pre-activation makes the card live before they leave.
≈ 43 secondsA card can be activated digitally at issuance, which removes the separate activation call and the days of dead time that follow a posted card.
The activation decision happens where the card is produced, not weeks later on a phone line.
Nothing for the cardholder to remember, and one fewer reason for a card to be abandoned in a drawer.
Contactless works immediately, with the no-PIN ceiling that the product's control matrix sets.
Personalisation runs as a pipeline: build a file in the vendor's own format, encrypt it with that vendor's PGP key, deliver it over SFTP, and reconcile the acknowledgement card by card.
Per-vendor perso format: embossing text, magnetic tracks, ICC data, artwork reference.
PGP encryption with the vendor's public key. Clear-text perso data never leaves the vault.
SFTP exchange on the agreed schedule, with delivery receipts held against the batch.
Acknowledgement and rejection handling per card, so nothing is assumed produced.
A single embossing vendor is a single point of failure for card supply, and a weak negotiating position at renewal. Vendor profiles make the second vendor a configuration entry rather than a six-month integration.
Tell us your BIN plan, card products and where the customer starts — branch, KIOSK or app. We will come back with an issuance design, an embossing plan and a delivery schedule.